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Shipping & Returns
Summary of Our Selling Policies
Our Address for Payments:
The Diamond Depot
3956 Town Center Blvd
#326
Orlando, FL 32837
Our Paypal Address for Credit Card Payments:
thediamonddepot@aol.com
Bank wire instructions upon request.
Email Us : thediamonddepot@aol.com
Call Us : 407-288-7575
Visit Our Website: www.floridadiamonddepot.com

Payment instructions for U.S. Buyers:
We accept credit cards through Paypal (with confirmed shipping address) and cashiers checks and bank wires for most purchases under $10,000. Credit Card users please use Paypal, we cannot accept credit cards over the phone. You can open a free Paypal account by going to www.paypal.com . Cashiers Checks take 3 business days to clear, Bank Wires take 1 business day to clear. Items over $10,000 are Bank Wire payment only, Paypal users must contact us first.
Payment instructions for International Buyers:
Bank Wire payment only. We ship to the UK, Japan, Ireland, Australia, New Zeland and Canada.
Shipping Information for U.S. Buyers:
Most items shipped UPS next day air or 2nd day air. We will email you with the tracking number when we ship the package. All packages are insured, and must be signed for by an adult.
Shipping Information for International Buyers:
Most items shipped Fedex air, with insurance. The buyer is responsible for all taxes and duties, if any.
Refunds & Returns
We Have a No-Questions Asked Return Policy.
If you are not satisfied with the item for any reason, please return it within two days of receipt for a prompt refund. Shipping and insurance is not refundable. A special order is an item made at your request that is not part of our typical offerings. Special Orders are not refundable. Rush fees, if any, are not refundable. From time to time we offer items that specify "no refunds", these are not refundable. Please make returns via UPS or U.S. Registered Mail, insured for the purchase price.
Our address for returns:
Florida Diamond Depot
3956 Town Center Blvd.
#326
Orlando, FL 32837
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